Gogoer.com provides a new approach for you contacting us to resolve the business problems---the forum of Customer Support: www.mmofan.net. The problems posted on the forum will be resolved and replied within 24-48 hours. You can register by this link : http://www.mmofan.net/profile.php?mode=register. There are 4 sections on www.mmofan.net, and only the verified user could access to the section of Customer Support. how to verify your account : 1. Click the button on the front page of www.mmofan.net --- 'You have no new messages' 2. Click the button ---¡®NEW POST¡¯ 3. Send the message to admin with your Paypal email address. The admin will check if you have the completed transaction in Gogoe.com though the Paypal email address you provided. And when you pass the verification, the admin will send an message to notify within 48 hours.