Majority of deliveries are completed within next 15 minutes after a confirmation payment.
We are constantly trying to offer you a high standard of service and instant transfer 24/7.
Please review the requirements that can help you to speed up the fulfilment of the transfer:
have put the correct character name in the note of payment.
accomplished an instant payment without pending period.
provided us an additional information that could be helpful for us in contacting you such as  AIM, Yahoo, MSN, etc., an alternative e-mail or phone number.

If you make an order, pay for it, send all the required information to proceed the transfer, and waiting ingame more than 15 mins nobody contact you - please, don't hesitate to get in touch with Live Help support consulting the status of your order.
If you have any questions regarding your order, you can contact us via e-mail or Live Help channel at any time. Making an attempt to contact us will allow you to avoid any possible issue or misunderstanding.
NOTICE: We may need 72 HOURS of Identity Verification Program for THOSE FIRST-TIME BUYER, whose history is shorter than one month or feedbacks is lower than 20. Thanks for your corporation and understanding!!